We lost our passports during our
trip to Belgium/Amsterdam in April 2015. I won't go into detail as to how or where or why.
But I would like to share our experience so you can learn from it and be prepared.
First of all, I will let you know
ahead of time that the moment you realize your passports are missing or have
been stolen, it will be hypocritical to say not to panic. In my mind, I wanted
to slap the living daylights out of the lady who told me to not panic. Although
I wasn't hysterical or rude about it, I have the right to feel what I felt
because my passport is an extension of my identity. So this I will say, allow
yourself a few minutes, shoot! Even an hour to panic! lol. Afterall,
it is one of our body's natural response to trouble. But do work your
way towards clarity and tranquility. BREATHE. You are still alive. Gather your
thoughts and look through your belongings. Then when you've calmed down, here
are the things you can do to obtain an Emergency Passport and speed up the
process.
1. POLICE REPORT. File a police report ASAP! WHERE? If you
are close to an international airport or train station, most, if not all, will have some sort of
police station where you can file a report. Go to the central information desk
and they will point you to where the police station is. If not, find the city
tourism office or information booth. They will point you the right way. The
police will ask you for identification at the least and your passport numbers
if available.
***IMPORTANT: Obtain an original
copy of the police report, ask for an extra authentic copy if possible. This
will be needed to apply for an emergency passport at the US Consulate/Embassy.
Also, Airlines may require you to show this police report when you check-in to
your flight back to your home. Some countries may require that your passport is
at least 3 months old so they will need proof that you obtained a weird,
two-paged passport because you lost your original one.
2. NECESSARY FORMS. You will need to print 2 types of forms,
DS-11 and DS 64. One for each passport missing. Make an effort to FILL these
out completely before heading to the Embassy. Once you are inside, it is hard
to come out to make phone calls or check
emails. It's cumbersome to go through their security.
***WHERE TO PRINT OUT FORMS. If
your hotel doesn't have a business lounge, or you are far from the city to get
to an internet cafe, there's another way. Usually, fancy business hotels
adjacent to the airport like Sheraton or Hilton will have a lounge with a computer
and printer for their guests to use to check-in to their flights and print out
boarding pass. But if they have a bistro or a computer lounge, ask if they will allow you to use the computer while having a snack or breakfast. We ordered a smoothie, a cookie and a coffee (granted it was a bit pricier than usual) but they gave us the code which allowed us to use their internet and printer. Just ask the cashier or the
receptionist and explain your situation.
3. PASSPORT PHOTOS. You will also need passport photos, one per peson. If your airport has a shopping center, see if the store that sells
electronics has this service offered. If not, ask the information desk if
there's one nearby.
4. PASSPORT FEES. Have money or credit card ready. It is
just like applying for a new passport. It will cost you a few hundred bucks.
***IMPORTANT : KEEP your receipt
and the paper instruction that comes with the passport. You will need that when
you apply for a replacement passport. Otherwise, you will pay another the same
amount again.
5. EMBASSY/CONSULATE'S HOURS OF OPERATION AND LOCATION. Depending on where you are in the country, you
maybe lucky if there's a US Consulate close by or if the US Embassy is in the
same city. If not, you may need to travel an hour or two by train or by bus .
Most US Consulate overseas have open hours for emergency passports in the
morning only and some have limited days of the week. Find out from their
website before you head there so you don't waste time. If you can call ahead
and speak with someone, that's even better.
6. MY MOM'S HEADACHE-SAVING ADVISE. Very helpful tip: My Mom
always hounded me to leave her a photocopy of my credentials/identification
(DL, passport, SSN, even a medical authority for her to take my daughter to the
hospital if emergency arises until custody has been established) anytime I have
to travel and leave home for a few days. So I will extend that same advise to
you because, seriously, it has saved us a huge headache! Moms know best!!! Today, I store an encrypted copy of it in my emails so I can access it anytime I need them.
7. FOR THE YOUNGINS. Include a copy of your
child's/children's social security # (unless you have these memorized) and
birth certificate. Bring a copy with you (separate it from your passport) and
give a copy to a friend/relative that you can trust and can call in the wee
hours of dawn and can give you information or scan the birth certificate and
email it to you. Having these information will speed up the process. If your
passport numbers are readily available, the US Embassy can put a flag on them
in case someone tries to use them.
***NOTE: The US Consulate/Embassy overseas will most likely accept
a photocopy/scanned copy of your child's birth certificate for emergency
passport purposes (granted this child already has an existing passport that was
lost). If you don't have a photocopy on hand, ask for the consulate's email
address so you can tell your Mom/Friend whoever is holding your child's birth
certificate to email the scanned file to the consulate/embassy's email address.
They will print it out for you.
8. ABOUT DIGITAL COPIES stored in your iCloud or email. This
is fine and all. However, be aware that any electronic devices are forbidden
inside the embassy. You will need to leave them at the security. So make sure
you obtain/print all of the necessary docs you need before heading there.
9. ABOVE ALL, don't let this hiccup ruin your trip. Keep your cool and strive to enjoy every
minute of the remainder of your stay. After all, you already spent that much
money; might as well get something out of it. Stay positive. You will be
alright.
Thankfully for us, the US Consulate in Amsterdam was next to the museums and a park where they had booths selling food and drinks. We were able to visit the Van Gogh Museum and Rijk Museum in between our wait for our passport and get something to eat. We had to be intentional in making the most out of our trip inspite of the hiccup we were facing at the moment. Otherwise, we would have wasted our hard-earned money and missed the opportunity to show our daughter that life is full of hiccups and surprises which are out of our control. But our response to it measures our maturity.
"A pessimist sees the difficulty in every
opportunity; an optimist sees the opportunity in every difficulty." -Winston
Churchill